Wednesday, February 18, 2009

Keeping in touch with collectors!

My two cents on marketing...

When I first started this crazy "business" I sent everyone that collected my artwork a thank you card, a Christmas card, and a quarterly printed newsletter. Marketing is a full-time job; making art is a full-time job; selling art is a full-time job. Who can keep up! (Besides Annie Bisset and David Bull, that is, my heroes!).

Anyhow, here we are a few years little customer list grew and grew! Where I began with about 100 faithful followers, I now have around 2100 in my database. What to do?
First thing I did was start to "clean it up" so every year I drop a few that have gone silent. I drop bounces and returned cards as I don't want to waste precious marketing pennies and I'm sure my customers don't want to be bothered again and again after they are no longer in touch.

Still keeping up with the thank you cards for every purchase at festivals. NOT even close keeping up with Christmas cards or printed newsletters; the Christmas "card" and the neatly printed newsletter have metamorphosed into:

- An email Christmas greeting.

- An email newsletter, I call it 1000 Woodcuts Updates and am pretty faithful about sending about 2-6 a year depending on how busy I am and how much I have that is really "news". Here is a sample:

- This blog, which is a Blogger blog but kept archived in my own website just in case. Every artist should have one (did I just say that?).

- My own website, of course. Actually, two websites, one for me and one for my Art Festival Guide
They take a bit of work to keep updated, but the "building" is the hard part. I would like to have more Studio Notes for all the artist friends out there, but they will come in due time.

- Pages in Facebook, Inkteraction, eBay ME page, Etsy Shop, AbsoluteArts, and every once in a while I find one that I had forgotten and is in horrible need of an update. Now that I can update Facebook from my iPhone I might keep up a little better there.

- I also belong but rarely log on to WetCanvas, various online printmaking groups, various online art festival groups, the National Association for Independent Artists, the Nevada Arts Council...I'm getting a headache...

Every little bit helps and the world wide web has really changed the way us lowly artists can market themselves to a global audience. Keeping up with it all is the problem!

This year I'm going to surprise my collectors by sending them all a printed newsletter again. The printed physical piece has become so rare in these days that I always welcome post-cards and letters from people I want to follow in their art adventures.

What a wacky career we have chosen...

1 comment:

  1. Whoa, how did I miss this post??? I LOVE your two cents! The print, I mean, although I always love hearing your two cents, too.

    It is truly a never-ending job keeping the marketing /communication /outreach thing going. Except for my blog, I'm very inconsistent with it. You seem to have a much better approach than I do -- heck, you have an actual list of your collectors!

    This is a great post, full of good info. And now I'm off to find you on Facebook :)